Term & Conditions

Health
 I have disclosed and I will continue to do so on an ongoing basis, any and all medical or other conditions including behavioural issues that may affect my pet.
I agree that Give a Dog a Comb will not be held liable to any pre-existing condition or any mishap caused by my own non-disclosure of my pets medical condition or behaviour.

• Behaviour

If my pet bites, or attempts to bite a muzzle may be used, I understand that the groomer has the right to refuse or withdraw service for any reason, including if the pet cannot be groomed safely without danger to the groomer or to itself.
If the groom cannot be completed/started due to aggression there will be a charge of £30 to cover the call out.
 

• Dematting & Permission to shave a Matted Coat

I understand that: severe matting can lead to discomfort, haematoma,  major skin irritation and infections; brushing to eliminate matting can cause areas of dermatitis, irritation, brush-burn, nick and cuts and can be stressful to the pet.

I understand that each groom has an allowance for minor tangle removal, but if the coat is matted then shaving will be the only option and that full coat clip offs will incur an additional charge from £10-30  ( depending on the severity of matting)  due to the additional time this process  takes and impact on the tools used.

• Give a Dog a Comb will not be held liable for the resultant appearance of the pet, including skin irritation , ear haematomas or discomfort suffered by the pet as a consequence of severe matting.
  I accept that matted coats can be avoided by regular grooming either at home or with Give a Dog a Comb on a recommended schedule.

Parasites
I agree to pay a £10 salon sterilization / removal charge if my pet is found to have a minor infestation of fleas or ticks .
However if there is a heavy flea/lice burden the groom will have to be terminated and there will be a charge of £30 to cover the call out.
I understand that above can be prevented with prescribed parasite prevention.

• Appointments & Cancelations
  I will ensure an adequate flat parking space (the equivalent of 2 parking spaces) outside my home and enable Give my Dog a Comb to plug into my power source.
  
  Payment will be made in cash or bank transfer immediately after the groom
  
  
• I agree to give 48 hour notice if I wish to cancel my appointment.
  
  for bank transfers payment can be made to   
  ​
  Jennifer Clare Vince  
  personal account
  09-01-29  10286494

​

www.giveadogacomb.net
​